Online Psychiatric Appointments — Scottsdale & Phoenix
One Psychiatry offers telehealth appointments for established patients when clinically appropriate and pre-approved by Dr. DePalma.
One Psychiatry offers access to online psychiatrist Scottsdale and Phoenix patients can access from home — telehealth appointments available for established patients when clinically appropriate and pre-approved by Dr. DePalma.
Online Appointment Policy — Please Read Before Scheduling
Rule 1 — First Appointment Is Always In Person All new patients must complete their Initial Psychiatric Evaluation in person at the Scottsdale office. No exceptions. Telehealth is not available for first appointments.
Rule 2 — In-Person Visit Required at Least Once Every 12 Months All patients must be seen in person at the Scottsdale office at least once per calendar year. Most patients are seen in person for the majority of their appointments. Telehealth is reserved as an option when necessary — not as a default mode of care.
Rule 3 — Online Appointments Require Ongoing Approval There are times when telehealth becomes a poor option for a patient. Such as in the case where there is an issue of safety or extreme symptom worsening. In such cases Dr DePalma may require an in person appointment.
HIPAA Privacy Requirements for Online Appointments
For HIPAA compliance you are required to make every effort to be in a private location during your online appointment — without friends, family members, or others present in the same room.
The only exception is someone who would normally accompany you to in-person appointments for reason such as dementia or communication facilitation and who you have given expressed permission to be present.
Please take this seriously. Psychiatric appointments involve protected health information and confidential clinical discussion. Your privacy — and Dr. DePalma’s compliance obligations — depend on it.
To participate in a telehealth appointment you will need the following:
Device A computer with a built-in or external webcam, a smartphone with a camera, or a tablet. A computer generally produces the most stable connection and is the recommended option.
Internet Connection A reliable WiFi connection is required. Cellular connection alone is frequently insufficient for stable video without technical disruptions. Please connect to WiFi before your appointment.
Platform At time of appointment just go to the Healthie portal using the website link below or logon using the Healthie App on your phone (also see links below for the apps if you do not have it yet on your phone).
If you are an established patient and have received prior approval for a telehealth appointment, schedule through your Healthie portal or contact the practice directly.
LINK TO HEALTHIE PORTALReady to Schedule?
If you have not yet requested an appointment or have not discussed online scheduling with Dr. DePalma, starts with your first in person appointment.
Current Telehealth Regulations — What You Should Know
Telehealth regulations for psychiatric care have evolved significantly in recent years. The following reflects current verified federal and Arizona policy as of 2026 for an online psychiatrist Scottsdale or online psychiatrist Phoenix.
While most routine medications can be prescribed remotely under the same clinical standards as in-person care, controlled substances remain subject to a distinct federal regulatory framework.
The DEA and HHS have issued a Fourth Temporary Extension of COVID-19 Telemedicine Flexibilities for the Prescription of Controlled Medications, extending current telemedicine flexibilities through December 31, 2026.
What this means for One Psychiatry patients:
- Medication management appointments — including most non-controlled medications — are available via telehealth for approved established patients
- Controlled substance prescriptions including stimulant medications for ADHD require that clinicians be physically located in the same state as their patients — Dr. DePalma is Arizona-licensed and Arizona-based, so this requirement is met for all Arizona patients
- Ketamine treatment requires in-person attendance at the Scottsdale office — this is not available via telehealth under any circumstances
- Regulations in this area continue to evolve — Dr. DePalma’s practice stays current with all applicable state and federal requirements with focus on online psychiatrist Scottsdale and Online psychiatrist Phoenix regulatory updates.
Location
5635 N Scottsdale Rd Suite #170, Scottsdale, AZ 85250
P: (480) 296-2048
F: (844) 965-9613
Telehealth available for established patients following in-person evaluation, with a minimum of one in-person visit per year.